Digital governments can go a step further by anticipating the needs of citizens and businesses at critical milestones based on their individual, unique situations – whether it is registering a child for school or filing the right applications to set up a business.
Coherence Engagement Services enable digital governments to take that extra step. It creates more meaningful relationships between government and the public through a customised digital experience that delivers timely and specific guidance to each business or citizen.
Coherence Moments is our engagement service that enables governments to interact in a proactive and specific way with businesses and citizens. It also offers timely information and services – personalised to the user – through a single online touchpoint, where the digital experience is active and seamless.