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Digital governments can go a step further by anticipating the needs of citizens and businesses at critical milestones based on their individual, unique situations – whether it is registering a child for school or filing the right applications to set up a business.

Coherence Engagement Services enable digital governments to take that extra step. It creates more meaningful relationships between government and the public through a customised digital experience that delivers timely and specific guidance to each business or citizen. 

Coherence Moments

Coherence Moments is our engagement service that enables governments to interact in a proactive and specific way with businesses and citizens. It also offers timely information and services – personalised to the user – through a single online touchpoint, where the digital experience is active and seamless.

Why choose Coherence Engagement Services?

The Next Step in Digital Government

The Next Step in Digital Government

Going digital may lose the human touch and become too transactional. Governments can tap Coherence Moments to offer dynamic and personalised digital experiences to businesses and citizens.

Enhanced Relationships with Businesses and Citizens

Enhanced Relationships with Businesses and Citizens

As businesses and citizens interact in personalised ways with governments through Coherence Moments, deeper and more meaningful engagements are formed.

Features and benefits

Personalised and Timely Digital Experience

Personalised and Timely Digital Experience

Businesses and citizens can take the right action at the right time when prompted by Coherence Moments through feeds and reminders. Interactions are also tracked to recommend next steps.
Curated, Integrated Data from Across Agencies

Curated, Integrated Data from Across Agencies

Services from multiple agencies can be aggregated to present businesses and citizens with the latest, most relevant information.
Enhanced Collaborations and Ecosystems

Enhanced Collaborations and Ecosystems

Services by various business or communities can be promoted on Coherence Moments, allowing the right connections to be made and needs, met.
Real-time Interactions

Real-time Interactions

The built-in secure Chat App enables businesses and citizens to get answers and information in real-time.
Looking for more information?

Related Services

Municipal Services

Municipal Services

Our Municipal Services enhance the way governments digitally deliver essential services to citizens.
Business Services

Business Services

Our Business Services cover the business lifecycle between governments and businesses, from registration to licensing.